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EXPERIENCE

I help people understand, adopt, and trust big ideas. For over a decade, I’ve worked at the intersection of marketing and communications, learning and development, and enablement by designing content, programs, and systems that make complex products, initiatives, and ideas easier to understand and apply.​

 

My experience spans across all sectors, supporting internal and external audiences through launches, onboarding, training resources, and high-visibility campaigns. I am often the lead editor and writer for the department and on-call wordsmith.

Whether the goal is adoption, engagement, or alignment, I focus on clarity, empathy, and execution.

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CERTIFICATIONS

Never stop growing.

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American Marketing Association

Responsible AI for Marketing & Communications

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HubSpot Academy

Content Marketing Certification

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HubSpot Academy

SEO Certification

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Smithsonian Associates

World Art History Certificate

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Johns Hopkins University

Psychological First Aid, Certification

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Google Analytics

Certification

ACCOLADES

Awards received for high-impact contributions for professional and personal work building communities.

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Kent State University Alumni Association

"Outstanding New Professional"

One of the highest honors given to alumni

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Crain's Cleveland Business

"The 20 in their 20's List of 2019"

List of Crain's leaders to watch in business

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The Cleveland 20/30 Club

"The Top 25 Under 35"

Honoring leaders with a history of community excellence

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Dominion Energy

"Community Impact Award"

Awarded for Brite Winter Festival

EDUCATION

A lifelong learner.

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John Carroll Unviersity

M.A., Business (Nonprofit Management)

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Kent State University

B.A., English, Women's Studies
Minor: Political Science

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TU Dresden (Germany)

Certificate, Teaching English as a Foreign Language

©2026 by Lauren Kotmel

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