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EXPERIENCE

I help people understand, adopt, and trust what they’re being asked to use. For over a decade, I’ve worked at the intersection of marketing & communications, learning and development, and enablement by designing content, programs, and systems that make complex products, initiatives, and ideas easier to understand and apply.​

 

My experience spans nonprofits, B2B, B2C, and B2B2C environments, supporting external audiences and internal teams through launches, onboarding, training resources, and high-visibility campaigns. Whether the goal is adoption, engagement, or alignment, I focus on clarity, empathy, and execution.

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ACCOLADES

Awards received for high-impact contributions for professional and personal work building communities.

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Kent State University Alumni Association

"Outstanding New Professional"

One of the highest honors given to alumni

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Crain's Cleveland Business

"The 20 in their 20's List of 2019"

List of Crain's leaders to watch in business

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The Cleveland 20/30 Club

"The Top 25 Under 35"

Honoring leaders with a history of community excellence

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Dominion Energy

"Community Impact Award"

Awarded for Brite Winter Festival

CERTIFICATIONS

Never stop growing.

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Google

Project Management Certification (in-progress)

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HubSpot Academy

Content Marketing Certification

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HubSpot Academy

SEO Certification

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HubSpot Academy

Social Media Certification

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Johns Hopkins University

Psychological First Aid, Certification

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Agile Project Management

Certification

EDUCATION

A lifelong learner.

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John Carroll Unviersity

M.A., Business (Nonprofit Management)

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Kent State University

B.A., English, Women's Studies
Minor: Political Science

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TU Dresden (Germany)

Certificate, Teaching English as a Foreign Language

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Smithsonian Institution

Certificate in World Art History

©2026 by Lauren Kotmel

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